No Goods may be returned other than with the prior agreement in writing of the Company. Prior to returning any Goods to the Company for any reason, the Customer must contact the Company to obtain a return material authorization number ('RMA'). All Goods are returned at the Customer's risk and expense and should be managed by the Customer and in their original packaging. The Customer is responsible for returning Goods to the Company and for providing proof of delivery of such return. Appropriate precautions must be taken in respect of Goods classed and identified as 'static sensitive'.
All Goods accepted for return should be returned for receipt by the Company within 30 (thirty) days of invoicing. The Customer should return the Goods to V5semiconductors, #31/4 New #22 2nd Floor Vani Vilas Road Bengaluru - 560004, Karnataka India." clearly quoting the Customer's account number, order number and RMA.
Any Goods returned as 'unwanted' or 'incorrectly ordered' may at the discretion of the Company be subject to a restocking fee of 40% of the invoice value of the Goods (subject to a minimum charge of INR 2000 (Indian Rupees two thousand only)).
Any advice or recommendation given by an employee of the Company which is not confirmed in writing by a director of the Company is acted on entirely at the Customer's risk and the Company shall not be liable for any such advice or recommendation which is not so confirmed. The liability of the Company to the Customer, should any warranty, statement, advice or recommendation confirmed in accordance with this prove to be incorrect, inaccurate or misleading, will be limited to the refund of the price paid for the Supplies or, at the Company's option, the supply of replacement Supplies which are sufficient and suitable.